Author Archives

Last Updated November 12, 2014

Looking Through the Eyes of a Craftsman

November 12, 2014 - No Comments

My dad was a carpenter.  A cabinet maker to be more precise.  Trained in a small shop on an island

Client Profitability vs. Labor Utilization: Have You Engineered a Healthy Tension?

April 23, 2014 - No Comments

Tensions exist in all businesses.  There’s the vying for budget dollars during the planning cycle, and the friction between salespeople

Turbocharge Your First 8 Weeks

April 16, 2014 - No Comments

You’ve just parachuted into a new company as an expected savior to a problem situation.  What do you do first?

Meeting Obstruction? . . . Then Shine a Bright Light

April 7, 2014 - No Comments

Over my career I’ve been closely involved with several business transformation and change management initiatives.  These have been both on

So What’s the Problem with $%&^*!# Timesheets?

April 4, 2014 - No Comments

Yup.  I’ve gone and said it.  Right there in the title.  And anyone involved in the Professional Services Industry knows

Solving the ProServ Forecast Challenge

February 20, 2014 - No Comments

Every industry has a certain economic model and its own set of operational dynamics that distinguishes it from other industries. 

The Most Important Network Is Still the One Between Your Ears

January 24, 2014 - No Comments

Among the advances that civilization has experienced over the past fifty years, none overshadow the growth of networks.  An initial

Is the CIO footprint destined to resemble that of the CFO?

January 21, 2014 - No Comments

Among the functional C-suite roles (i.e., CFO, CIO, CMO, etc.), the CFO has traditionally been positioned and viewed as being

Management Lessons from Captain Sully

January 17, 2014 - No Comments

On January, 15, 2009 U.S. Airways Flight 1549 executed an emergency landing in the Hudson River off of New York

The Two Most Powerful Words in the English Language

January 13, 2014 - No Comments

Many years ago I had a professor that posed a question to the class. I don’t recall the professor and