Author Archives
Looking Through the Eyes of a Craftsman
My dad was a carpenter. A cabinet maker to be more precise. Trained in a small shop on an island
Client Profitability vs. Labor Utilization: Have You Engineered a Healthy Tension?
Tensions exist in all businesses. There’s the vying for budget dollars during the planning cycle, and the friction between salespeople
Turbocharge Your First 8 Weeks
You’ve just parachuted into a new company as an expected savior to a problem situation. What do you do first?
Meeting Obstruction? . . . Then Shine a Bright Light
Over my career I’ve been closely involved with several business transformation and change management initiatives. These have been both on
So What’s the Problem with $%&^*!# Timesheets?
Yup. I’ve gone and said it. Right there in the title. And anyone involved in the Professional Services Industry knows
Solving the ProServ Forecast Challenge
Every industry has a certain economic model and its own set of operational dynamics that distinguishes it from other industries.
The Most Important Network Is Still the One Between Your Ears
Among the advances that civilization has experienced over the past fifty years, none overshadow the growth of networks. An initial
Is the CIO footprint destined to resemble that of the CFO?
Among the functional C-suite roles (i.e., CFO, CIO, CMO, etc.), the CFO has traditionally been positioned and viewed as being
Management Lessons from Captain Sully
On January, 15, 2009 U.S. Airways Flight 1549 executed an emergency landing in the Hudson River off of New York
The Two Most Powerful Words in the English Language
Many years ago I had a professor that posed a question to the class. I don’t recall the professor and
